Hosting and Support

Leave all the hassle of finding a good hosting provider to us. For domains we use Nimbus and for hosting we use STORM. We will continuously monitor your website and ensure it’s always running as smoothly as possible.

Our Website Hosting & Support Takes The Hassle Away

It’s one less thing to worry about, shifting the focus onto your own business. Leave the worry of maintaining your website to us, by default.

Automatic website & database backups every 24 hours

Sometimes websites can develop issues. It may be caused by: human error, plugins, the software itself or any number of reasons. With that being said, knowing that your entire website can be restored to a previous version with a click of a button, gives you peace of mind.

We offer multiple support packages starting at £45

Included in our base support package will we provide regular: plugin updates, website health check, security and bug fixes and for more premium packages – suggested UX updates, and so on. We can tailor a support package just for you.

Flexibility with your website hosting

Upgrading servers and deploying updates ,or entire websites, is a very fast, robust process. There is no downtime at all, to ensure your website is up and running; ready to take orders from your customers.

Web Dev Team

Andy Thorne

Founder & MD

Kenny Foster

Lead Developer

Daniel Hudson

Developer

Related Services

WooCommerce Design

Ecommerce Websites

WordPress Websites

Shopify Websites

Website

Host Pricing

£45+ VAT per month

Helium

Designed for sites that have 100,000 Monthly Page Views

  • 2GB Memory
  • 30GB SSD Disk space
  • 24/7/365 support
  • Let's Encrypt SSL
  • Offsite backups for 14-days
  • 4 yearly power boosts

£75+ VAT per month

Neon

Designed for sites that have 250,000 Monthly Page Views

  • 4GB Memory
  • 60GB SSD Disk space
  • 24/7/365 support
  • Let's Encrypt SSL
  • Offsite backups for 14-days
  • 4 yearly power boosts
  • Cloudflare

£113+ VAT per month

Argon

Designed for sites that have 500,000 Monthly Page Views

  • 6GB Memory
  • 80GB SSD Disk space
  • 24/7/365 support
  • Let's Encrypt SSL
  • Offsite backups for 14-days
  • 4 yearly power boosts
  • Cloudflare

£150+ VAT per month

Oxygen

Designed for sites that have 1 Million Monthly Page Views

  • 8GB Memory
  • 100GB SSD Disk space
  • 24/7/365 support
  • Let's Encrypt SSL
  • Offsite backups for 14-days
  • 4 yearly power boosts
  • Cloudflare

Website

Support Pricing

£180+ VAT per month

Package 1

Small Site : 2 hours per month

Issue management

  • Any bugs related to the site or changes to the content
  • Minor design and development changes such as assistance with imagery, assistance with landing page set up

Feature Management

  • Plugin and core code updates, ensuring the site is secure

Monthly Website Report

  • Monthly website report detailing analytics such as number of visitors, bounce rate, goal conversion, etc

Contact Support

  • Client to be provided in-office hours between: 9am to 5pm Monday – Friday
  • Outside of office hours, you can email support@factorypattern.co.uk

Please get in touch to receive full details about this package 

£75+ VAT per month

Package 2

Medium site : 4-6 hours per month

Issue management

  • Any bugs related to the site or changes to the content
  • Minor design and development changes such as assistance with imagery, assistance with landing page set up

Feature Management

  • Plugin and core code updates, ensuring the site is secure

Monthly Website Report

  • Monthly website report detailing analytics such as number of Visitors, Bounce Rates, Goal Conversions

Contact Support

  • Client to be provided with 24 hours support, you will have a dedicated phone number and email to contact during in and out of office hours. Requests outside of office hours are approved depending on the circumstance 
  • Outside of office hours, you can email support@factorypattern.co.uk

Please get in touch to receive full details about this package 

£760 - £1140+ VAT per month

Package 3

Large site : 8-12 hours per month

Issue management

  • Any bugs related to the site or changes to the content
  • Larger design and development changes such as assistance with imagery, set up of landing pages, shipping errors

Feature Management

  • Plugin and core code updates, ensuring the site is secure

Monthly Website Report

  • Monthly website report detailing analytics such as number of Visitors, Bounce Rates, Goal Conversions

Contact Support

  • You will be provided with 24 hours support, you will have a dedicated phone number and email to contact during out of office hours.

  • Outside of office hours, you can email support@factorypattern.co.uk

Please get in touch to receive full details about this package 

Start a Conversation

Andy, our UX Director is on hand to answer your questions.