Ecommerce for Custom Eyewear

UX Design and Strategy to increase sales and customer loyalty for independent eyewear brand Melon Optics.

Key Points

131%

Increase in Transactions

138%

Increase in revenue

42%

Increase in AOV

About the Client

Melon Optics are an independent eyewear brand offering a platform where you can create your own sunglasses and snow goggles and express your unique style.

Our Brief

Melon Optics are a very successful retailer who’ve had rapid business growth and a bespoke ecommerce site that allows users to customise their eyewear. Melon Optics engaged with Factory Pattern to work alongside them as their digital partner to help form a strategy that increases revenue and improves the user experience.

Ben Williams

CEO, Forever Green Products

“Working with Factory Pattern was the biggest sense of relief. I finally found out where and why our users were getting stuck and how we could use this research to improve our conversions. Not only have we seen conversions improve, but digital marketing has increased our organic traffic by 68% year-on-year.”

The Solution

  • Developing a digital, UX focused strategy to help them triple growth over the next 3 years, including: Multi-site setup to deliver Worldwide, improved product customisation tools and a roadmap of usability and site performance improvements.
  • Taking over the existing WordPress/WooCommerce based platform, running a technical audit and improving the codebase.
  • Designing and implementing campaign assets such as landing pages and visual communication assets to assist the marketing function Weekly and monthly team meetings to track progress and react to business challenges and needs

The Outputs

  • To date, we’ve enriched the product content to communicate the value of Melon Optics eyewear and improve sales
  • We’re developing a multi-site WooCommerce platform to allow Melon Optics to sell Worldwide and offer customers multi-language/multi-currency sites

Start a Conversation

Andy, our UX Director is on hand to answer your questions.